How Does the 7-Day Money Back Guarantee on Pre-Owned Vehicles Work at Lewiston Chevrolet GMC near Pullman, WA?

Lewiston Chevrolet GMC – How Does the 7-Day Money Back Guarantee on Pre-Owned Vehicles Work at Lewiston Chevrolet GMC near Pullman, WA?

Buying a pre-owned vehicle should feel straightforward and secure, especially when you’re driving in from Pullman, WA. At Lewiston Chevrolet GMC, our 7-day money back guarantee and 30-day exchange policy on pre-owned vehicles are designed to give you real confidence from day one. Paired with our One Low Price approach and non-commission product specialists, your experience stays focused on what matters most — finding the right vehicle for your life.

Here’s how our guarantee works in simple terms. Eligible pre-owned vehicles come with a 7-day money back guarantee and a 30-day exchange policy. To use the guarantee, the vehicle must be returned in the same condition in which it was purchased and with fewer than 300 additional miles. As-is vehicles are excluded. If you prefer an exchange instead of a refund, you have up to 30 days to swap for a different pre-owned vehicle that better suits your needs, again subject to the same-condition requirement and the exclusions noted. Because our product specialists are not paid on commission, you can expect clear guidance through the process without pressure.

If you’re mapping out your test drive loop from Pullman to Lewiston and back, the timeline and mileage cap make it easy to live with the vehicle for a few real-world days — commute, school drop-offs, parking, and highway miles — and confirm it fits your routine. The steps below show exactly how to get the most from the guarantee.

1. Confirm eligibility: Ask your product specialist to verify that the pre-owned vehicle you’re considering qualifies for the 7-day money back guarantee and 30-day exchange policy, since as-is vehicles are excluded.
2. Drive confidently: Take up to seven days to drive as you normally would while keeping the vehicle under the 300-mile limit from the time of purchase.
3. Keep it in the same condition: Avoid modifications and take care to prevent damage — the vehicle must be returned in the same condition in which it was purchased.
4. Decide within seven days: If it isn’t the right fit, contact us within seven days to start a return for your money back, or choose the 30-day exchange window if you prefer to swap for another pre-owned vehicle.
5. Work with our team: Our non-commission product specialists will walk you through each step and help you choose an alternative vehicle if you opt to exchange.

Beyond the peace of mind, the guarantee works hand-in-hand with our Brand Promises to simplify your search. You get our Best Price upfront, guidance from non-commission product specialists, and Actual Cash Value for your trade — a value we’d pay whether or not you buy from us — all of which helps you make a clear, confident decision.

• One Low Price: We show our Best Price upfront so you can compare options without haggling.
• Non-Commission Specialists: Our team is paid based on your satisfaction, not on what you spend.
• Actual Cash Value for Your Trade: We provide a real, stand-alone value for your trade-in.
• Right Vehicle at the Right Time: Our large, continually updated inventory helps you find the match you want — and if we don’t have it, we’ll locate it.
• Dependable Service: Certified technicians and GM Genuine Parts or ACDelco parts help keep your vehicle running its best after you buy.

If financing is part of your plan, our finance center works with customers from Pullman and throughout the region to help craft a financing path that fits your situation. You can get pre-approved online and use the payment calculator to estimate a monthly figure that feels right for you. If you decide to exchange your vehicle within 30 days, our team will update your paperwork to reflect the change and keep your experience smooth.

For Pullman drivers, the practical benefit is time and clarity. Take a week to confirm visibility, seating position, cargo usability for weekend trips toward the Palouse, or ease of parking around campus and downtown. If something doesn’t align, return or exchange — and continue the process with our team’s help. That’s how we align our values of honesty and integrity with your everyday needs.

When you’re ready to experience a transparent, low-pressure approach to pre-owned shopping, visit us at 2301 3rd Ave N, Lewiston, ID. We’re ready to help you find a vehicle you’ll love — and back it with policies that put your satisfaction first.

Frequently Asked Questions:

Which pre-owned vehicles qualify for the 7-day money back guarantee?

Most pre-owned vehicles are eligible. As-is vehicles are excluded. Your product specialist will confirm eligibility before you buy.

What are the conditions for a return within seven days?

The vehicle must be returned in the same condition in which it was purchased and with fewer than 300 additional miles. Reach out within seven days to start the process.

How does the 30-day exchange policy work?

If you decide to exchange instead of return, you have up to 30 days to choose a different pre-owned vehicle. The same-condition requirement applies, and as-is vehicles are excluded.

What if I added accessories or made changes?

To be eligible, the vehicle must be in the same condition as at purchase. Modifications or added accessories may affect eligibility, so check with us before making changes.

How are trade-ins handled if I return or exchange?

We provide Actual Cash Value for your trade independently of your purchase. If you return or exchange, we’ll review your original paperwork and outline next steps so everything stays clear and consistent.

How do I start a return or exchange?

Contact your product specialist or our sales team within the required timeframe. We’ll schedule a time for inspection, confirm mileage and condition, and guide you through the next steps.

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Tags: Lewiston ID, Pullman WA, Used Dealer
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